{"xsrfToken":"9bda0e4f2f74a2366292259ff45e00a4a3651a25_lout","branding":{"id":"4","key":"bgs","name":"ByteGS Customer Portal","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/de3e7b33-9c4c-448a-9ac8-245cea4e9153/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MzZlNDEyNy0yZWViLTQ4YmEtYjNlNi1kNjc2MTk3YjNiMDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRlM2U3YjMzLTljNGMtNDQ4YS05YWM4LTI0NWNlYTRlOTE1MyI6WyJyZWFkIl19LCJleHAiOjE3MTQzNjcyODcsIm5iZiI6MTcxNDM2NjY4N30.XMEPNuEvMzr9meSFAxDY0fmeYclp3VlyaOSXvvrMDbY&client=736e4127-2eeb-48ba-b3e6-d676197b3b06&mode=fit","logoId":"de3e7b33-9c4c-448a-9ac8-245cea4e9153","isLogoAvailable":true,"helpCenterTitle":"Benvenuto nel portale di assistenza dedicato ai clienti di ByteGS","sharedPortalName":"ByteGS Customer Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"en-US":{"helpCenterTitle":"Benvenuto nel portale di assistenza dedicato ai clienti di ByteGS","sharedPortalName":"ByteGS Customer Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#162d50","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"4","key":"bgs","projectId":10012,"serviceDeskId":4,"name":"ByteGS Customer Portal","description":"<p>Welcome! You can raise a request for ByteGS Customer Portal using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"39","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://bytelabs-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[12],"key":""},{"id":"37","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://bytelabs-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[12],"key":""},{"id":"38","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://bytelabs-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[12],"key":""},{"id":"41","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://bytelabs-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[12],"key":""},{"id":"43","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://bytelabs-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[12],"key":""},{"id":"42","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://bytelabs-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[12],"key":""},{"id":"36","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://bytelabs-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[12],"key":""},{"id":"40","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://bytelabs-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[36,42,43,41,38,39,37]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8f39381b-0fef-3acb-854a-f457ead10455","appLinkName":"System Confluence","appLinkUrl":"https://bytelabs-it.atlassian.net/wiki","spaceKey":"BGS2","spaceName":"ByteGS Customer Portal","spaceUrl":"https://bytelabs-it.atlassian.net/wiki/spaces/BGS2","isServer":false},"labels":[],"projectKey":"BGS","serviceDeskId":4,"kbLinkDomainURLs":["https://bytelabs-it.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BGS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Italian (Italy)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MzZlNDEyNy0yZWViLTQ4YmEtYjNlNi1kNjc2MTk3YjNiMDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQzNjc4ODcsIm5iZiI6MTcxNDM2NjY4N30.NmEoywO3erbADIURjGilrkkIabRuFFAoJT7l0SjOwSw","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"736e4127-2eeb-48ba-b3e6-d676197b3b06","tokenDurationInMins":20}},"sharedPortal":{"name":"ByteGS Customer Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bytelabs-it.atlassian.net/wiki","kbLinkDomainURLs":["https://bytelabs-it.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}